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OHQ's records suffice proof of a fee that is payable unless they are shown to be inaccurate. Consumer will use its affordable endeavours to alert OHQ of any type of billing conflict within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Section 15. If Consumer disagreements a billing, the invoice has to continue to be paid on schedule nonetheless OHQ will credit or reimburse Client if it is later reasonably figured out by OHQ or according to the conflict resolution process outlined in Section 15 that the invoice was inaccurate and the Customer is entitled to a credit or refund.

Such revisions may consist of, without restriction, adjustments for the Membership Fees or Usage Fees for OHQ Paid Services, adjustments to the use allowances consisted of in the Pricing Plans, and discontinuation of Prices Plans. (a) Each such modification will certainly take result after sensible breakthrough composed notification is provided to Client (for instance, by being uploaded to the OHQ Site), other than that any such revision that influences a Selected Paid Service will put on Client beginning at the beginning of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ supplies notice of such alteration to Consumer according to Section 16.8.

If Client does not end its use any afflicted Selected Paid Solution before the efficient day of such alteration, Customer will be deemed to have actually consented to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy chosen by Client is terminated, OHQ will certainly give Customer with sensible advance notification of no less than thirty (30) days and Customer will be given the alternative of picking a brand-new Rates Strategy from then-current rates plans provided by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are attended to in Area 7 (envoy virtual receptionist).1. Customer stands for that all info given by Customer and its customers to OHQ (consisting of, without constraint, all contact details and info regarding Customer's Credit history Card) is exact, updated and complete at the time it is offered to OHQ

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Client has to in any way times abide by all regulations, policies, requirements and codes applicable about its use of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not use any kind of OHQ Offerings to engage in, or to encourage or aid others to participate in, any kind of prohibited or illegal tasks.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Consumer will certainly incur the appropriate Membership Cost for the new Paid Service Term (the ""). The effective day of such termination will certainly be either (i) the Asked For Discontinuation Day, or ought to Client not state an Asked for Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will be maintained and the OHQ Offerings offered to Consumer till the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit report will be kept by OHQ for future usage by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will not be liable at all for responding to phone calls, taking or providing messages, or performing any other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Consumer's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Services, OHQ might call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Information accumulated by OHQ from Client and its customers may be utilized, disclosed and shared by OHQ in accordance with OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as may be amended once in a while.

The Controller hereby assigns the Processor relative to handling tasks taken on during the provision of receptionist solutions. OHQ and Customer acknowledge and agree that the Cpu is subject to the complying with obligations: The Processor will follow the relevant Information Security Laws and need to: (a) only act upon the written guidelines of the Controller and ensure those acting under their authority do the same; (b) ensure that individuals refining the information go through an obligation of confidence; (c) use its best endeavours to secure and protect all personal data from unauthorised or illegal handling, including (however not limited to) unexpected loss, damage or damages; (d) make certain that all handling satisfies the demands of the GDPR and associated Information Protection Regulation; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous permission of the Controller; inform the Controller of any kind of intended modifications worrying Sub-Processors; they carry out a written contract containing the exact same information defense obligations as established out in these Terms; recognize that any kind of failing for the Sub-processor to abide by the Data Protection Rule, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and enabling data based on exercise their civil liberties under the Information Defense Regulations.

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The Controller shall carry out ample and proper onboarding and due persistance checks for all Cpus, with a full analysis of the obligatory Information Defense Regulation needs. The Controller will confirm that the Cpu has appropriate and recorded processes for data violations, data retention and data transfers in position. The Controller will obtain evidence from the Cpu as to the: (a) confirmation and integrity of the workers used by the Processor; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technical and operational measures utilized in guarding the Personal Data; and (d) treatments in place for permitting data based on exercise their rights, consisting of (yet not limited to), subject accessibility requests, erasure & rectification treatments and constraint of handling steps.