All Categories
Featured
Table of Contents
Extremely suggested. We utilized this solution for years. Very professional, very easy to make use of and handle would certainly advise without inquiry. The solution given by OfficeHQ is professional. The backend system is intuitive and provides to our service need for overflow calls. Most notably the drivers are based in Australia. I would certainly advise any type of small company looking for an online reception to consider the solution offered by OfficeHQ.
As a local business, every new organization lead matters. In operation OfficeHQ, we're certain that not one of our beneficial leads will certainly be missed out on no matter the time of day. We like the flexible service offering and locate it to be a cost-efficient means to supply 24/7 function to our customers.
Would suggest them to others. We've partnered with OfficeHQ to offer our callers pleasant receptionists to handle our phone calls when our team are busy, as an actual individual is a lot better to chat to than voicemail we find! We utilize their solution for details task sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.
They happily and properly dealt with numerous of my telephone calls when we were a little short-staffed. We have actually been making use of OfficeHQ for a number of years currently. In our ability of a wellness treatment carrier, having all unanswered phone calls got as messages in real-time as e-mails is important.
Very tailored, versatile to suit our company demands. Well worth it! In the start-up stage for my legislation method, I opted for a virtual reception service to avoid the expenses of a full-time assistant. There was some initial concern around whether the setup would certainly be smooth and whether a high standard of call experience for my customers might be kept, however it's been fine.
OfficeHQ have actually made an enormously positive difference to our business for the past 18 months. As a small and active team, we don't have capability to handle brand-new lead phone calls on a regular basis.
Calls are addressed by pleasant, well-spoken virtual assistants and we obtain timely e-mails containing the brand-new phone call information. Has actually been extremely convenient for our little organization specifically with staff taking leave or when they are off sick.
No headaches and very easy to handle. Our service runs a very busy telephone call centre and we utilize OfficeHQ for call centre overflow to take those telephone calls we're incapable to immediately deal with. This totals up to over 15,000 telephone calls per annum that OfficeHQ deals with on our part. We've discovered the service to be definitely smooth with all calls being addressed on a very prompt basis with instant messaging and real-time reporting.
The process of establishing up our business was so easy and the client service is wonderful. Having utilized your solution continually for 15 years (because 2007), OfficeHQ has really set the standard for this sector.
Price-wise: nothing else solution around comes close! Not a single cost rise throughout all this time around. Speak about taking a solution for approved it truly doesn't get any kind of much better than this. Thanks for the years and years of high quality solution you have actually offered my service. 100% recommended an impressive solution and super-friendly personnel.
I spoke today with Tori and was extremely practical with everything! Well done! Customers commonly certify our service by calling us before they reserve, so it is sales essential that our phone is always answered professionally and without delay. OfficeHQ does that for us when we are remote to the workplace.
That ultimately never took place, as the service from the operatives in this company have been so excellent that they have basically entered into the FireCrunch team. The nearly instantaneous relay of customer telephone calls by e-mail and text to our field operatives allows us to reply to customer queries immediately, plus the kind system developed permits direct packing to the FireCrunch CRM with no handbook transfer required by FireCrunch.
I involved with OfficeHQ when I started my expert solutions company in March 2008. I can be anywhere in the globe and be certain a real individual would be there to take a telephone call from a client.
High-grade service by very expert and proficient call-takers enabled me confidence in how my brand name was provided. I highly suggest OfficeHQ. Thanks to the team for helping my organization grow and creating the time for us to concentrate on the business of doing organization. As I move right into retirement, I am really thankful for the support from the team at OfficeHQ.
We have been making use of OfficeHQ for over one decade and it's such a bonus offer to be totally free of staffing migraines, such as when they contact sick. With OfficeHQ as part of our team, there is constantly a person offered to respond to phone calls. OfficeHQ ensures contact us to HR National are addressed 24 hours a day, 365 days a year.
I have been exceptionally delighted with their solution over the previous 18 months. We are a very busy actual estate business who calls for fast and efficient solution for all of our phone calls. From taking home enquiries, to giving info concerning "open for evaluations" to buyers, OfficeHQ has had us covered.
Extremely recommend this solution! OfficeHQ gives us the ability to do what we do best, both in the facility and off-site. We're ensured in recognizing we'll never miss an essential telephone call or potential appointment, all for a portion of the expense of having our own receptionist. I have actually just recently opened up a brand-new physio clinic and the group at OfficeHQ have been just excellent to manage.
I highly recommend their solutions! I could not rank OfficeHQ and their service very enough. Incredibly friendly, expert and very easy to communicate with on the go. We have actually been collaborating with OfficeHQ for over 8 years. We just love their service. It has actually been the most effective economic service decision we have made! We save 93% of a receptionist wage every year! We are no longer interrupted with calls, clients' details are taken properly then you can choose e-mail or SMS alert.
This is the ideal way to systemise your organization so you can move on with what you do best in your organization. We are going crazy followers! Well done OfficeHQ, we would be lost without you! Stop Noise Windows has actually been utilizing OfficeHQ for several years. It offers us with the assurance that our consumers will certainly constantly be speaking to an individual, not a device.
Latest Posts
What Do Short Term Virtual Receptionist Services Include
Who Makes The Best Reception Services
What Are The Best Compact Virtual Receptionist Services