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OHQ's records are sufficient evidence of a fee that is payable unless they are revealed to be wrong. Consumer will utilize its reasonable endeavours to inform OHQ of any billing conflict within fourteen (14) days of invoice of an invoice, following the procedure described in Section 15. If Consumer disputes a billing, the billing should proceed to be paid promptly however OHQ will certainly attribute or refund Client if it is later sensibly determined by OHQ or pursuant to the disagreement resolution process detailed in Section 15 that the billing was wrong and the Client is entitled to a credit rating or reimbursement.

Such revisions might consist of, without restriction, changes to the quantities of the Registration Charges or Usage Costs for OHQ Paid Providers, modifications to the usage allowances included in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such modification will work after sensible development written notification is provided to Consumer (for instance, by being published to the OHQ Website), other than that any type of such alteration that impacts a Selected Paid Solution will put on Customer beginning at the beginning of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ supplies notification of such modification to Client according to Area 16.8.

If Consumer does not end its usage of any type of affected Selected Paid Service before the effective day of such revision, Client will be considered to have accepted such alteration with respect to such Selected Paid Service. (b) If a Prices Plan picked by Customer is discontinued, OHQ will certainly supply Client with affordable advancement notice of no much less than thirty (30) days and Customer will be given the alternative of picking a new Prices Plan from then-current rates strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not apply to modifications to the Catalog, which are dealt with in Section 7 (virtual receptionist real estate).1. Customer represents that all information provided by Client and its customers to OHQ (consisting of, without restriction, all get in touch with details and information pertaining to Customer's Bank card) is precise, current and complete at the time it is supplied to OHQ

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Customer should at all times abide with all laws, guidelines, standards and codes appropriate about its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will certainly not use any kind of OHQ Offerings to participate in, or to motivate or assist others to take part in, any kind of unlawful or fraudulent activities.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Consumer will certainly sustain the applicable Registration Cost for the new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not state a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will be retained and the OHQ Offerings available to Consumer until the last day of the Final Paid Service Term (based on reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit rating will certainly be preserved by OHQ for future use by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be responsible whatsoever for addressing telephone calls, taking or providing messages, or executing any other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might terminate Customer's Account and Customer's access to the Account.

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(e) Following termination of any OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ might call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Information accumulated by OHQ from Customer and its customers might be made use of, revealed and shared by OHQ in conformity with OHQ's privacy policy as offered on the OHQ Internet Site ("") and as might be modified from time to time.

The Controller hereby selects the Cpu relative to handling tasks taken on throughout the arrangement of assistant solutions. OHQ and Client acknowledge and concur that the Processor undergoes the following obligations: The Processor shall abide with the pertinent Information Security Rules and must: (a) just act upon the created instructions of the Controller and ensure those acting under their authority do the exact same; (b) ensure that people processing the data are subject to a task of confidence; (c) utilize its finest efforts to guard and safeguard all personal information from unauthorised or unlawful processing, including (but not limited to) unintended loss, damage or damages; (d) make certain that all handling satisfies the demands of the GDPR and associated Information Security Legislation; (e) ensure that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous permission of the Controller; educate the Controller of any designated adjustments worrying Sub-Processors; they execute a written contract including the exact same information defense commitments as set out in these Terms; recognize that any failing for the Sub-processor to follow the Data Security Rule, the Cpu stays totally liable to the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject access and permitting data based on exercise their civil liberties under the Information Protection Rules.

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The Controller shall perform adequate and appropriate onboarding and due persistance checks for all Cpus, with a full evaluation of the mandatory Data Security Legislation requirements. The Controller will validate that the Cpu has appropriate and recorded processes for information breaches, data retention and data transfers in location. The Controller shall acquire evidence from the Processor regarding the: (a) verification and dependability of the employees used by the Processor; (b) any kind of certifications, accreditations and plans as referred to in the onboarding process; (c) technological and operational measures made use of in safeguarding the Personal Information; and (d) procedures in position for permitting information based on exercise their legal rights, consisting of (but not limited to), subject access requests, erasure & rectification treatments and restriction of handling steps.